Privacy Policy

Last Updated: 20 October 2025

At lucky22.com.pk, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our platform. By using lucky22.com.pk, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to enhance your gaming experience and improve our services:

Personal Information

When you register on lucky22.com.pk, we may collect personal information such as:

  • Full name
  • Email address
  • Phone number
  • Payment information (for deposit and withdrawal purposes)
  • Location data (if provided by the user)

Non-Personal Information

We may also collect non-personal data, including:

  • Device information (type, OS, browser)
  • IP address
  • Usage data (how you interact with the website and app)

Cookies

We use cookies to enhance your experience on our platform. Cookies help us analyze traffic, provide personalized content, and improve the overall user experience. You can control cookie settings through your browser, but disabling cookies may impact certain features of our platform.

How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Account Management: To create and manage your account, and provide customer support.
  • Gaming Experience: To allow you to play games, participate in tournaments, and track your progress.
  • Payment Processing: To process deposits and withdrawals securely.
  • Communication: To send important updates, promotions, and other notifications related to your account and gameplay.
  • Improvement: To analyze user behavior and improve our services and features.
  • Legal Compliance: To comply with legal obligations and resolve any disputes.

Data Protection

We take your privacy seriously and implement various security measures to safeguard your personal information:

  • Encryption: All sensitive information, such as payment details, is encrypted using secure protocols.
  • Access Control: Only authorized personnel have access to your personal information, and we take measures to protect against unauthorized access.
  • Secure Transactions: We use secure payment gateways to ensure that your financial transactions are processed safely.

Sharing Your Information

We will not share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party companies that help us operate the platform, process payments, or improve our services. These providers are required to maintain the confidentiality and security of your information.
  • Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
  • Business Transfers: If lucky22.com.pk undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Your Rights

As a user of lucky22.com.pk, you have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain conditions.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in the emails or contacting our support team.

To exercise any of these rights, please contact us at the details provided below.

Children’s Privacy

Lucky22.com.pk is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have collected personal information from a child, we will take immediate steps to delete such information from our records.

Third-Party Links

Our website and mobile app may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide services. If you wish to delete your account or request that we no longer use your information, you can contact us. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Also read our Disclaimer for your safety.